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Frequently Asked Questions About Laundry Pickup and Delivery Service
Q1: How does laundry pickup and delivery work? Answer: It’s easy! You schedule a pickup through our website or app, leave your laundry out on the scheduled day, and we’ll pick it up, clean it, fold it, and deliver it back to your door within 24–48 hours.
Q3: How much does your laundry service cost? Answer: Our pricing is based on weight and service type. Visit our Pricing page for a full breakdown, including pickup/delivery fees and add-ons like hang dry or special detergent
Q5: What kind of detergents or products do you use? Answer: We use high-quality, hypoallergenic detergents by default. If you have special requests, just let us know — we’re happy to customize your laundry experience.
Q7: What’s your typical turnaround time? Answer: Most orders are delivered back within 24 to 48 hours. If you need a rush order, let us know — we may be able to accommodate same-day or next-day service.
Q2: What areas do you service? Answer: We serve a wide range of neighborhoods across the San Fernando Valley and nearby cities. You can use our ZIP code checker on the Service Area page to see if we deliver to your address.
Q4: Is there a minimum order amount? Answer: Yes, we require a minimum of $45 per order for pickup and delivery.
Q6: How do I prepare my laundry for pickup? Answer: Just place your clothes in any laundry bag or disposable bag. If you have special items or instructions, include a note or message us when scheduling your pickup
Q8: What happens if I miss my pickup or delivery? Answer: No problem! Just contact us to reschedule. If your laundry isn’t left out at the scheduled time, we’ll reach out and do our best to arrange a new time quickly.
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